Operations Supervisor

Buford, GA

Full Time

Andretti Buford Georgia

Entry Level

Andretti Indoor Karting & Games (AIKG) is seeking an Operations Supervisor to join the team at the Buford, Georgia location

Andretti Indoor Karting & Games is a rapidly growing Family Entertainment company. Our nine AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player Virtual Reality Simulators, Arcade fun, and sophisticated event spaces & restaurants featuring scratch cocktails and culinary creations crafted in our kitchens.

POSITION SUMMARY:

The Operations Supervisor position is a full time hourly role, that will be responsible for the assisting the Operation Managers of the facility with leading on a daily basis including, staffing and training of all hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation and safety and security. The Operation Supervisor must be the leader of the shift with the operations managers and create an environment that encourages ownership and accountability. An Operations Supervisor is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand.

RESPONSIBILITIES:

Manage daily operations: staffing, scheduling, labor, repair and maintenance, cleanliness, organization, service timing and quality of products.
Accountable to maximize daily sales and effectively manage costs, labor and cash control
Maintain opening, running and closing duties for department
Manage organization and cleanliness of departmental areas
Responsible to take proactive approach to guest relations, including time spent on floor interacting with guests, table visits, etc.
Ensures the highest level of quality and standards of service.
Responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc.
Empowers staff to deliver exceptional legendary service
Executes any special events with Leader on duty
Responsible to provide management with direct and honest feedback of staff regarding performance
Assist with staff training and employee relations
Assures that staff morale is maintained at a high level
Takes an active part in the recruitment and retention of staff

BENEFITS:

Top Pay
Flexible Schedules
Personal/Family Medical, Dental and Vision Coverage
$25K Company provided Life Insurance
Company provided Short Term Disability Insurance
Accident, Critical Illness and Voluntary Life Insurance
Vacation and Sick time accrued during the first year
401K with 4.5% company match

QUALIFICATIONS:

Guest service and leadership experience is preferred. A Drug Test and Background Check is required prior to employment. The physical demands described are representative of those that must be met by an Andretti Team Member to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

6 months or more of Andretti brand and culture exposure a plus
Current trainer or team lead a plus
Proven leadership and team skills; ability to motivate and manage all levels of staff
Strong written, verbal and organizational skills.
Ability to work with minimal supervision and make independent decisions and judgement in keeping with the level of the position.
Ability to lift up to 60 lbs.
Maintain all safety procedures
Open and full availability
Willingness to work a flexible schedule including holidays, nights and weekends.
Sensitivity to confidentiality. Use of discretion regarding personal and confidential employee matters.
Gregarious, upbeat and outgoing personality.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Are you 18 years old or older?* YesNo

Are you currently employed?*

If you didn't upload a detailed resume document with Company, Position, and Dates Employed, please enter up to three of your most recent work experiences. Start with your current or most recent employer.
Include the Company, the Position you were working and the approximate dates employed.

If you already attached a detailed resume document please enter 'see resume' in this answer box.*

Have you ever been employed with Andretti Indoor Karting & Games in the past?*

If you answered 'yes' to being employed with Andretti Indoor Karting & Games in the past, which location and approximately what time frame?
If you have not been employed with Andretti Indoor Karting & Games enter 'NA'*

How did you hear about this position? If you were referred by a current team member please enter their first and last name here.*

What is your salary expectation for this position?*

Please complete the Schedule Availability Questions below. Note that as a Family Entertainment Company that is busiest on weekends and nights AIKG is seeking candidates with flexible work schedule availability.
If you are available anytime enter 'Any' or 'Open".
I understand that if hired I may have to work a varying schedule.* Yes

What time are you available to work on Sundays?*

What times are you available to work on Mondays?*

What times are you available to work on Tuesdays?*

What times are you available to work on Wednesdays?*

What times are you available to work on Thursdays?*

What time are you available to work on Fridays?*

What time are you available to work on Saturdays?*

Please read and sign.

I hereby certify that the information contained in this application and in any resume provided by me or any party representing my interest is correct and complete to the best of my knowledge. I understand that any false statements, representations or omissions made by me on this application, any supplement, or on a resume will be sufficient grounds for rejection of this application or discharge from employment. If I am hired, I understand that I am free to resign at any time, with or without cause and without prior notice, and that the employers reserve the same right to terminate my employment at any time, with or without cause and without prior notice. This application does not constitute an agreement or contract for employment for any specified period or definite duration. I understand that the employers will not refuse to hire a qualified individual with a disability simply because of that person’s need for a reasonable accommodation as required by the Americans with Disability Act.

If I am hired, I understand that I will be required to provide proof of identity and authorization to work in the US.

By electronically signing this Agreement by entering my name below, I voluntarily agree to the terms of this Agreement. I also acknowledge and agree that my electronic signature is binding as a signature in ink.*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Please review our open positions and apply to the positions that match your qualifications.

Operations Supervisor

Apply for this position